1. What is your trading style?
  2. I constantly read about the Heat Seeker®. What is it?
  3. What is DepthCharge?
  4. But why don't you actually say whether to buy?
  5. What is the purpose of updates?
  6. Do you keep a performance log?
  7. I always see references to Cohiba. Can you explain what this means?
  8. How does billing work? What is your refund policy?
  9. What is your privacy and email policy?
  10. What happens if you're out of town or on vacation?
  11. Can I email Jon or Pete with a question or comment?
  12. Can I ask for advice or help?
  13. Where can I find a contact number on your website and who can I contact if I have a question?
  14. How many subscribers are you allowing into your service?
  15. Can I pay by check?
  16. What is the difference between InsideOptions™ and Option Trader Pro?
  17. I am not receiving email alerts. How can I configure my (Yahoo / Outlook / gMail / Hotmail / AOL) email account to avoid spam filtering?


  1. What is your trading style?

    We're on a KISS system, as in: "Keep It Simple and Sweet." Having traded over a collective 30 years, we've learned first and foremost that "pigs get fat and hogs get slaughtered." The difference between the two is discipline, which is our primary commitment.

    So, if you've got a double, sell 50% into strength, and if you're down, cut your losses at 50% with options priced greater than $.50. (Less than $.50 we generally will hold them.) This commitment promotes trading longevity, and we hope that like us, you're in it for the long run.

    Second, we are believers in not forcing trades. Sure, it would be nice to hit home runs every day, but like Warren Buffett said, "the stock market is a no-called-strike game. You don't have to swing at everything--you can wait for your pitch." We see lots of activity, but we try our best to find the ones with the best odds of making you money.

  2. I constantly read about the Heat Seeker®. What is it?

    Heat Seeker® is our proprietary program for identifying unusual trading activity in call options on every exchange in the US; and with its ability to evaluate up to 120,000 quotes/second, nothing gets by us. We have made successful careers of following the trading activity of smart money – bets made by big market players who believe they know tomorrow's news today. The great majority of trading activity described in InsideOptions™ and Option Trader Pro stems from abnormalities identified by the Heat Seeker®.

  3. What is DepthCharge?

    DepthCharge is the "accomplice" to Heat Seeker®. The yin to its yang, so to speak. Where Heat Seeker® tracks call option activity, DepthCharge tracks unusual put option activity. The combination of the two programs allows us better qualify money-making opportunities – on both sides of the market.

  4. But why don't you actually say whether to buy?

    Most experienced traders use their own unique method to identify and qualify the best trading opportunities. InsideOptions™ subscribers are no different. They use our blog as a source of information, often supplementing it with their own research to fit their style of trading and with all of the different option strategies out there, it would be meaningless to most to simply say buy or sell.

    Our service pinpoints where the smart money is placing their bets. No one else out there can tell you this because they don't have the systems or the experience to filter through all of the market data. There is immense value in being able to identify what the smart money is doing.

  5. What is the purpose of updates?

    The purpose is simple: to help you become better options traders through a disciplined approach and give you the best chances for a "cha-ching." We monitor the positions we write about and keep you up to speed on changes in their activity or the catalysts that likely drove the smart money in the first place. This helps us refine our ability to identify qualified activity and continually improve our service to you.

  6. Do you keep a performance log?

    No, because we don't trade every idea we write about and sometimes we don't specify certain positions. Also, with the markets being what they are and since individuals are being prone to make different decisions about similar positions, we don't think it's meaningful. For example, let's say we both get in at the same price but one of us exits sooner. Over the course of the month, that would change our "results" dramatically.

  7. I always see references to Cohiba. Can you explain what this means?

    This is the name of our favorite brand of cigars, especially enjoyed on those days when the cash register is ringing "cha-ching." No guarantees about authenticity or spousal approval of habit will be made.

  8. How does billing work? What is your refund policy?

    We believe that we offer an exceptional service at a fair price, and we back this up with a liberal refund policy. Here's how it works.

    We accept payment by credit card, online or over the phone. We use a secured connection, which explains the annoying pop-up window and also why after completing the transaction you have to log out and back in again -- we're being extra careful with your financial information. (We accept checks for annual subscriptions -- see below).

    Payment is 'up front' for the month (or year) to come. Unless you call us to specify that you wish to purchase only one month (or year), your subscription will automatically renew. That is, we will bill your credit card again on the same date next month (or year).

    The first month is prepaid in full: InsideOptions™, Option Trader Pro, and Open Order are sophisticated tools, and we insist that you give our products time to work by learning how best to use them. (Does this imply that optionMONSTER is not for everyone? Yes, it does.)

    After the initial month, if you wish to discontinue your service for any reason, we'll promptly refund your subscription fee on a prorated basis. That is, the amount refunded will be based on the number of days left before your next renewal date.

    Further, we're so confident that our service can help you produce positive results that we'd like to offer an honest guarantee – if you are a yearly subscriber and can demonstrate you've lost money over the course of a year (12 calendar months) on the aggregate of trades identified by optionMONSTER® and executed by you, we will refund the entire sum, provided they are executed consistent with any and all published materials on optionMONSTER® (including follow-ups/updates). It's as simple as that.

  9. What is your privacy and email policy?

    We promise we will never sell your email address or personal information, not even for a billion dollars (but don't tempt us). We respect our customers and want you to stick around. On very select occasions will we send out promotional offers to our subscribers, but again, they will be infrequent and usually worth your time.

  10. What happens if you're out of town or on vacation?

    It's hard to keep us away, we like making money and the feel of a good trade just like you, but, just like you, we will occasionally need a break. Fortunately there are 4 of us here to support you so there shouldn't be any instances where you will have to worry that you're being neglected. We wouldn't do that to you.

  11. Can I email Jon or Pete with a question or comment?

    Of course. Jon, Pete, and Mike try to be prompt in responding to your questions or comments. Busy schedules are very common so if Jon and Pete don't respond immediately don't be offended. If you have an account question, Mike Bourdos can be contacted at (312) 253-4207 or mikeb@optionmonster.com.

  12. Can I ask for advice or help?

    We are not an advisory service. Because of regulatory rules, we cannot and will not give specific buy/sell advice, so please don't ask. We promise not to ask you for trade ideas either. This relationship is strictly platonic.

  13. Where can I find a contact number on your website and who can I contact if I have a question?

    Because we at optionMONSTER® are here to serve you, we'll give you the number AND tell you where to find it on the website. Mike Bourdos is our head honcho for any question that you might have regarding our services. You can contact him at (312) 253-4207 or mikeb@optionmonster.com.

  14. How many subscribers are you allowing into your service?

    We cap our membership base to keep the profit opportunities real. While we aren't at that level yet, it's approaching quickly. So subscribe today and start trading see for yourself how powerful our service is!

  15. Can I pay by check?

    If you are asking this question, you must be from Minnesota ;-) (we know Minnesotans, we used to live there). You can certainly pay by check, but only for annual subscriptions. Unfortunately we don't have the ability to manage monthly recurring subscriptions via check payments. We hope you understand. Our payment site is very secure so you can feel confident that your privacy and information will be kept safe.

  16. What is the difference between InsideOptions™ and Option Trader Pro?

    InsideOptions™ is like looking over the shoulder of Jon and Pete every single day without constant chatter and breath mints. You get information and unusual activity updates on average of 7-8 times a day, in real time, from the smoking computers of Jon and Pete. Obviously that number varies based on market activity, but that's what you can typically expect.

    Option Trader Pro is a little more subdued for less active investors, but don't discount it. Think of it as a quick exchange in the morning and mid-session in which we provide, on average, two trading ideas with specific strikes and prices per week.

  17. I am not receiving email alerts. How can I configure my (Yahoo / Outlook / gMail / Hotmail / AOL) account to avoid spam filtering?

    Depending upon your email account, you may be receiving our premium service email alerts in a folder other than your inbox. Please read our Suggestions for Avoiding Spam Filters [PDF 98Kb] for step-by-step instructions to configure your email account to receive your alerts in a timely manner.